Damage claim support

Complex & Unusual Property Damage

Claim support for vehicle impact, collapse, lightning, power loss, and other events that need careful cause analysis.

Vehicle impact, collapse, animals, lightning

Build a claim strategy for losses that do not fit neatly into a standard category.

Vehicle impacts, structural collapse, lightning, power outages, sinkholes, animal damage, burglary, and other unusual events can involve multiple coverage sections and technical specialists. Hillis starts with cause, sequence, and complete scope.

Where the loss can travel

Impact, collapse & unusual losses is rarely a one-surface problem.

01

Vehicle impact

Walls, foundations, framing, utilities, finishes, and business operations can be affected beyond the visible strike point.

02

Collapse & movement

The sequence, contributing conditions, and extent of structural movement often require engineering and careful policy review.

03

Lightning & power

Surges and outages can damage electrical systems, controls, appliances, electronics, inventory, and refrigerated goods.

04

Ground & animal events

Sinkholes, ground movement, and animal damage can trigger specialized exclusions, sublimits, and cause analysis.

First moves

Protect the property and preserve the proof.

  1. 1

    Protect the area and involve emergency services when structural or electrical safety is uncertain.

  2. 2

    Photograph the event scene, impact points, debris, and surrounding conditions.

  3. 3

    Preserve damaged components and obtain incident, utility, or engineering records.

  4. 4

    Track emergency stabilization, lost use, spoilage, and temporary operating costs.

What Hillis documents

  • Cause-and-sequence timeline
  • Structural, electrical, engineering, or specialty findings
  • Property-wide damage and safety conditions
  • Emergency stabilization and professional invoices
  • Contents, spoilage, downtime, and extra expenses
Start a damage report

Common claim pressure points

Details that can change the size and direction of a claim.

Wrong coverage bucket

Unusual events may touch several policy sections, endorsements, exclusions, or third-party recovery paths.

Single-point estimates

The visible impact can distract from connected structural, electrical, finish, contents, and operational damage.

Missing expert support

Engineering, cause analysis, or specialty evaluation may be necessary to explain what happened and what repair requires.

Explore every loss type

Different damage. The same policyholder-first approach.

Start the fight

Your insurance company has adjusters. You should too.