Frequently asked questions
Public Adjuster FAQs
Straight answers about public adjusters, fees, claim strategy, and what professional representation can change.
Who needs a Public Adjuster?
Anyone can benefit, from a homeowner to a business owner. A full-service public adjuster advises policyholders on rights, coverage, duties, damages, estimates, and carrier presentation.
What does a Public Adjuster do?
A public adjuster documents damage, evaluates coverage, protects policyholder duties, estimates and presents damages, and handles carrier correspondence for the insured.
How much more money can I receive if I use a Public Adjuster?
Every claim is different, but the current site states that substantial money is often left on the table when policyholders handle complex claims alone.
Why did my insurance company advise me not to get a Public Adjuster?
Hillis frames this as an advocacy issue: policyholders have the right to professional representation and should not be pressured away from expert claim support.
Why should I use Hillis Adjustment Agency?
Hillis has decades in business, licensed adjusters and staff with more than 200 years of combined insurance experience, and experience with more than 50,000 residential and commercial claims.
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